Responsible gambling

At Epic Jack Casino, we understand the importance of responsible gaming and the potential risks associated with it. We want to ensure that our players have a safe and enjoyable experience on our platform.

Signs of Problem Gambling

If you or someone you know is experiencing any of the following signs, please seek help:

• Needing to gamble with increasing amounts of money
• Feeling guilty or anxious about your gambling behavior
• Lying to others about your gambling habits
• Using credit cards or other borrowed funds for betting
• Neglecting work or personal responsibilities due to gaming

Prevention Strategies

To minimize the risk of problem gaming, consider these strategies:

• Set a budget and stick to it
• Establish limits on time spent gaming
• Avoid chasing losses or trying to recoup winnings
• Take regular breaks from gaming sessions
• Seek support from family and friends if needed

Reality Check Tool

Epic Jack Casino provides an in-built Reality Check tool, which alerts players every 30-60 minutes during active play. This feature displays the time played and money spent, helping you stay aware of your gaming habits.

Self-Exclusion Program

We offer a Self-Exclusion program to help players manage their gaming behavior:

• Temporary Exclusion: 1 week, 1 month, 3 months, or 6 months
• Permanent Exclusion: Indefinite with an option to review after 6 months

Cross-Site Exclusion is available for UK players through GamStop.

Support Organizations

We recommend the following support organizations:

• National Self-Exclusion Registry (GamStop)
• Gambling Therapy
• Gamblers Anonymous
• Citizen's Advice Bureau
• BeGambleAware
• Problem Gambling Institute
• Addiction Centre

These resources provide free and confidential counseling, as well as information on problem gaming.

Our Commitment

Epic Jack Casino is dedicated to providing a safe and responsible gaming environment. We encourage our players to use the tools available and seek help if needed. If you have any concerns or questions, please reach out to our support team for assistance.